What to do until we arrive...

If possible, ensure that the water source has been eliminated (turn off water main for leaky/broken pipes).
If safe to do so, turn off circuit breakers supplying electricity to wet areas: unplug and remove any small electrical devices currently located in wet rooms.
Remove standing water from flat surfaces by sponging and blotting.
Take up saturated rugs and carpets when hardwood floors are at risk.
Stay out of rooms where ceilings are sagging from retained water.
Depending on time of year, open windows to “purge” moist wet air to help start drying process
Transport computers and other sensitive electronic items to a dry environment.
Remove lamps, picture frames, and decorative items from wet furniture tops.
Place aluminum foil squares or wood blocks under furniture legs to avoid further absorption and carpet staining.
Hang draperies and pin up furniture skirts to avoid contact with wet floors.
Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain floor coverings.
If you can accomplish it safely, remove art, antiques, cash, firearms, and other valuables to a safe, dry place.

Use any type of home vacuum (even shop vacs) as electrical shock may occur, as well as potential damage to the equipment.
Place newspaper in the traffic areas, since the ink transfers easily.
Walk on wet carpet any more than necessary to minimize damage.
Remove wet carpet thinking that insurance company will automatically replace it (it will depend on such factors as category of water, condition of carpet, possible limits to your policy).
Try to run the heating or air conditioning system if the furnace may have been affected with water.
Walk into any rooms with standing water; you don’t know if any electrical wires are submerged and could be an electrocution risk (if you must, be sure to wear rubber soled boots above the water level).
Increase or decrease temperature unless instructed by a Restoration Pro NW representative
Lastly, don’t’ wait too long before taking action, as wet materials can be a harbor for microbial growth within 48-72 hours, and excess damage may not be covered under your insurance policy. Trust the professionals, call Restoration Pro NW!